Ask Sarah

By Sarah Duggan on February 24, 2016

Call the nurse!

One of the features available to independent living residents at Meadowlark Hills is access to a pull-cord system that pages an on-duty nurse in the skilled nursing area. When the pull cord is activated, the nurse will respond to the apartment, cottage or duplex to assess the resident’s urgent need.

The pull cords can be found in various rooms throughout the independent living apartment and throughout the Community Center. This system is not intended to be used as a substitute for calling 911 in the event of an emergency. Examples of urgent needs that would be appropriate for the pull cord system include falls, minor first aid and non-emergency medical concerns.

If a resident utilizes the pull-cord system and is subsequently taken to the emergency room, the resident will not be charged for the nurse visit. However, if the pull-cord system is used to request other nursing assistance (as noted in the above paragraph) the resident will be charged $35 for each 30 minutes of staff visit, travel and documentation time.

Independent living residents should not use the urgent call system to request routine care or maintenance services.

See you next week and thanks for stopping by!