POSITION SUMMARY

The Household Coordinator facilitates a self-lead team, ensures compliance within the allocated budgets, and emphasizes a high quality of care through appropriate staffing models, and increased involvement of daily life activities within the household. The Household Coordinator ensures, with the clinical coordinator, that each resident receives daily nursing care and other desired services in accordance with the resident’s assessment, choices, and care plan. The Household Coordinator also leads housekeeping, laundry, nutritional, and the social and recreational services directly affecting the residents’ environment, assuring that the household is maintained in a clean, safe, comfortable, and orderly manner. Such leadership must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility to ensure that the highest degree of quality care is maintained at all times. The Household Coordinator leads by example, maintaining a professional work relationship with the household team and residents, and remains knowledgeable of residents’ responsibilities and rights, including the right to determine their own preferences.

ESSENTIAL JOB FUNCTIONS

• Facilitates and leads the household team while supporting a self-lead team.
• Facilitates healthy relationships within the household and rest of organization; serves as a resource to team members, families, and residents alike while being a resource to other households and service      areas.
• Leads household within the allocated budget (billing processes, payroll variance reports, expense and revenue budgets).
• Ensures proper household team education and competencies, (in-services, trainings, caretracker, homefree, culture, and guide positions) as well as ensures policies, procedures and operations in the household are followed in compliance according to federal, state, local, and Meadowlark Hills regulations.
• Maintains a high quality of care through appropriate team models (self-scheduling, staff retention and development).
• Performs leadership responsibilities including but not limited to: planning, delegating, and directing work. Coaches, teaches, and trains household team members. Addresses complaints and resolves concerns. Participates in team problem solving methods, and mediates conflict resolutions concerning household team members, residents, and family members as needed.
• Conducts performance evaluations, providing timely feedback through coaching and counseling, celebrating individual and team success.
• Maintains working relationships and promotes residents’ well-being, and advocates for resident and family preferences through clear and effective communication.
• Observes the status of residents as necessary, recognizes early signs of changing conditions, and alerts clinical team members immediately.
• Maintains a safe, comfortable, and functional home environment by assessing the household for potential hazards, encouraging continuous quality improvement.
• Supports representation of household team on all appropriate councils, including sending a representative when unavailable themselves, investigates and reports all incidents and accidents, observes the team for safe work habits, and addresses needs and concerns.
• Responsible for staff scheduling processes within the house and for staffing processes including but not limited to hiring, terminating, communication with Human Resources for staffing needs, posting positions, etc
• Uses confidentiality and proper chain of command      when passing along information, changes, or concerns of residents.
• Personally responsible and held accountable for following      Meadowlark Hills’ mission and values while maintaining and living out our      philosophy of person centered care - person      first.

ADDITIONAL RESPONSIBILITIES

• Responsible for performing other duties as assigned.
• Supports each other in meeting all job requirements, actively participates in being a learning and teaching organization.  Willingness to continue to learn and seek improvement.
• Attends in-service training programs.
• Responsible for staying abreast of current laws, regulations, policies, procedures and best practices and adapting to company and industry changes.

This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. The Household Coordinator is required to follow any other instructions and perform other assigned duties.

POSITION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the qualifications, knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions/responsibilities.

Experience:  Minimum four (4) years of similar experience and/or education preferred. The Household Coordinator is expected to have acquired the necessary knowledge and skills to perform the job satisfactorily in accordance with current standards, guidelines and regulations of Meadowlark Hills.

Education:  Four (4) year Degree or equivalent experience preferred.

Recommended Certifications: Certified Nurse Aide.

Personal Skills:

• Demonstrates personal integrity when working effectively with residents, families, team members, and support agencies.
• The Household Coordinator must have strong leadership, initiative, coaching, facilitation, communication, and team building skills. 
• Flexibility and patience are needed to multi-task, prioritize, and adjust to changing situations of residents.
•   Requires the ability to provide clear directions and expectations, while coaching and offering effective feedback.
•  Accurate, detailed, and dependable, with a commitment to the highest quality of standards.
• The Household Coordinator must be a certified driver at Meadowlark Hills if eligible.

Supervision:  This position directly leads the household team: clinical care team, household nurses, CNAs, CMAs, housekeeping, homemakers, life enhancement, etc.

Financial Accountability:  Responsible for making optimal use of all resources including time, while respecting residents and Meadowlark Hill’s property.

Working Environment: The Household Coordinator functions independently, has flexibility, and demonstrates personal integrity when working effectively with residents, families, the household team, and support agencies. The Household Coordinator may be in close contact with individuals who have infectious diseases and may be subject to the handling of harmful chemicals, infectious waste, unhygienic conditions, and potentially hazardous compounds, solutions, supplies, and equipment. The Household Coordinator must observe rigid, standardized guidelines to guard against disease, accidents, and other dangers, wearing protective gear when needed.  The Household Coordinator is often subject to stressful, uncomfortable, and emotional situations/individuals. A Household Coordinator primarily works in a climate control setting.

Physical Demands:  The Household Coordinator position requires physical activity and moderate movement throughout the workday in order to perform daily duties. Requires the ability to stand, walk, push, pull, carry, move, bend, kneel, squat, reach, stretch, and lift a minimum of 50 lbs. The Household Coordinator must use universal precautions in all situations. In the event there is a need to evacuate the building, heavy lifting may be required to carry residents to safety. Must be able to operate office equipment (phone, computer, printer, copier, fax machine, etc), and various equipment and mobility devices (wheelchair, walker, gait belt, mechanical lift, etc) used by/for residents. These operations must be performed with normal visual range, acuity, color determination, and the ability to distinguish letters and numbers. Good oral communication skills, the ability to speak clearly, and the ability to listen attentively with appropriate hearing acuity is required.

Work Hours:  Residents and guests require 24-hour a day care; so the ability to work nights, weekends and holidays is required. Primary work hours are varying and subject to change depending upon the needs of residents and the household team. The Household Coordinator is on an on-call rotation and subject to emergency call outs on short notice. Adjustments to the schedule are made to accommodate these demands when necessary.